Can I use JoomShaper templates for my clients?

Yes, you are free to use our templates or modules to build websites for your clients. We love providing developers with beautiful and functional design choices for their clients!

Can I buy a single template only?

Our templates are only available as part of the membership. However, I think you will find that $59 is an incredible deal, even if you only intend to use a single theme from our collection. Also option with price $99 is half the price that most of our competitors charge for a single template download. Do not forget that you can download them all.

Do you provide documentation and support?

Yes. Template and Framework documentation are publicly available on our website. For further theme support, our support forums base is available to customers after the purchase of membership.

How long do I have support access?

Template and extensions support is provided for whole period from the purchase date of a membership.

What happen after my subscription runs out?

Yes. Template and Framework documentation are publicly available on our website. For further theme support, our support forums base is available to customers after the purchase of membership.
How long do I have support access?
Template and extensions support is provided for whole period from the purchase date of a membership.

What is the refund policy of JoomShaper?

We trust our clients that’s why JoomShaper offers a full refund within 7 (seven) business days starting from the moment when the member make the payment. In this case joomshaper.com has the right to ask questions for the refund and also we have the right to NOT offer the refund if we see reasonable. The above notice, also, applies to the license all of our Sign Up Plans. Please Contact Us if you need further information.

I’ve completed the payment procedure but I have not received any mail with login details or download?

Please make sure to check your Spam folder in email inbox. If you not got it then please contact with us with the proof of payment. Normally our system creates the account after successful payment. There are some cases that your payment is not successful done and then we have to review and process download information manually.

How to install quickstart pack?

The installation process of quickstart pack are describe at our tutorial section. But do not worry it’s very similar to standard Joomla installation process – just select to install demo data.

Can your templates be used in different languages? Even RTL?

Yes. All of our templates and quickstarts are translation-ready, with all languages supported.  Each of our themes is compatible with default Joomla Multilingual system, that assists in building and running multilingual websites, and can accommodate RTL languages.

Can I share my username and password with others?

No. A username and password is specific to one person with up to five IP addresses only. If you share your details you will receive an automatic suspension of your account. If your download traffic logs exceed the total number of allowed downloads, your account will be suspended immediately.

Can I modify the source code?

Of course, you can almost edit or modify any part of the template that you like including copyright note at the template footer, text, images, javascript or CSS code ect. But there are some limitations to this part. You cannot modify or delete our copyright code from the source files. The Developer plan members are frees from this limitations.

How many websites can I use template(s)?

For personal plan you can use any template just in one domain for lifetime. For Business plan you can use template in three domains for lifetime. Developr plans allows to use templates for unlimited domains. Please check for details.

Do your templates work with mobile devices?

All of new our templates display beautifully on mobile devices. We also have a growing number of templates that are specifically designed to be “mobile responsive”, allowing your theme to automatically adapt to any mobile device on the market.

Do you have an affiliate program?

If you’re a content publisher, web designer/developer, or small business owner looking to generate income by promoting premium Joomla products based on Helix framework, our affiliate program could fit your bill. More here: http://www.joomshaper.com/affiliate/

Can I change the colors of my website?

Some basic changes can be made also from template setting. But in general all colors on JoomShaper Templates are controlled with CSS. If you plan on customizing your site colors beyond those you will need to know a bit of CSS.

Do you provide customization?

Clients requiring intensive customization or large-scale development efforts should know that we do not provide customization services, but soon we will. If you are looking for a custom design, or would like to customize one of our templates/modules, we suggest hiring a trusted web design firm to assist you. Our templates can provide a great starting point for all Joomla developers.