Installation Notes | SP Page Builder (Pro) 4.x - Documentation | JoomShaper

SP Page Builder (Pro) 4.x

Updated Last: 03 August 2022

Installation Notes

Quick Notes on Installation 

If the host web server has ZIP support enabled with PHP, it is possible to upload a zipped (.zip) SP Page Builder package file that will be installed by Joomla! backend default installer.

The installation process for Joomla extensions is the same as the one for templates. After the SPPB component has been installed, you are presented with a message saying that the installation process was a success. It means also you can use it for your new project.

There is usually an upper limit to the size of files that can be uploaded to the web server itself. This limit is set in the PHP configuration file (php.ini) and may differ between web servers and web hosts. The limit cannot be altered from within Joomla!. Some hosting companies do not allow the limit to be altered at all. To allow larger files to be uploaded it will probably be necessary to increase the upload_max_filesize, max_file_uploads, and the post_max_size settings - mostly in the php.ini file or in the hosting panel. Values must be above 5 MB for each.

Quick Notes on Update

  • SP Page Builder can be updated or upgraded like any other Joomla extension just by installing a new version on the current one.
  • You do not have to uninstall the previous version; in fact, you MUST NOT do that.
  • We strongly suggest making a backup of the whole MySQL database before that. This step is important especially if you are planning to upgrade from the Free version to the Pro (commercial) version or older versions. We recommend using the free backup component for Joomla! like Akeeba Backup.
  • When upgrading from FREE to Professional you usually have to install the Professional package twice, without uninstalling anything in between. Sometimes Joomla! does not copy some of the files and folders the first time you install it.
  • If you have installed an older version of SP Page Builder lower than 1.2, for example, 1.0.9 - please upgrade first to the 2.5 version if possible.

Browser Cache Removal

Cache

Some javascript used for a new version of a component was modified, however, the browser being used is still using the old cached version of the javascript which no longer works. Be sure to clear your browser's cache and your Joomla! cache.

Browser Cache Removal

Browser cache is the temporary internet files where your frequently visited websites, data, and always-needed information are stored in folders for fast access and to improve the speed of internet surfing. To solve some problems you always need to clear the cache files. Let’s take a look at how you are going to remove the cache from browsers.

Mozilla Firefox Cache removal

Step 1: Click Open Menu Button at the top right-hand corner.

Step 2: Click Options.

Step 3: Click Advanced at the bottom of the sidebar.

Step 4: Click Clear Now on the right side of the Cached Web Content option.

Google Chrome Cache removal

Step 1: Click Customizer and Google Chrome control at the top right corner of the browser.

Step 2: Scroll down and click Show advanced settings.

Step 3: At the privacy, tab click Clear browsing data.

Step 4: Select cached images and files and click Clear Browsing Data.

Safari Cache removal

Step 1: Open the Safari menu by clicking on safari. And then click Preferences.

Step 2: Click Advanced and then enable the Developer menu.

Step 3: Now click the Developer menu.

Step 4: Click Empty Caches. 

Microsoft Edge Cache removal

Step 1: Click the More button at the top right corner.

Step 2: Scroll down and select What to clear.

Step 3: Now select Cached data and files.

Step 4: Click clear.

Update Notification Problem

If you have bought the Pro version of SP Page Builder to get an update notification and the possibility to update with just one click you have to put your account data in the settings area.

  • In SP Page Builder Dashboard, navigate to Settings, and click on the "License & Update" tab where you have to fill two fields: License Key and your e-mail from the JoomShaper.com account.
  • In Extensions -> Update : choose "Clear Cache" button to delete all old requests. Now you can also click "Find Updates" if you're sure that we published a new version and you still have an old one installed.