"Presets" Bug - Question | JoomShaper

"Presets" Bug

LF

L. Figura

Helix Framework 2 years ago

Sincerely!

Merry Christmas and Happy New Year!

I am asking for help, because unfortunately I also got the Helix Ultimate (v.1.1.2) "Presets" bug, ie the set color changes are not updated. I read the previous entries in the archive but did not provide a solution.

My software environment: Joomla v3.9.23 SP Page builder pro v3.7.8 Helix Ultimate framework v1.1.2

Thank you in advance for your help.

Regards:

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7 Answers
LF
L. Figura
Accepted Answer
2 years ago #276

Sincerely!

Unfortunately, I couldn't find a solution to the "Presets" bug. I hope Helix Ultimate 2.0 will solve this. Thanks for the help.

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #33

Hello L. Figura

This is probably a cache issue. Please clear your Joomla cache and Browser's cache. Then check your issue. If possible, try it with a new browser.

Best regards

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LF
L. Figura
Accepted Answer
2 years ago #62

Thank you (I also read the suggestion in replies to previous posts), but unfortunately it didn't fix the bug. I cleared the caches, tried it in Firefox, Chrome, and Opera, and repeated it in private mode browsers.

Best Regards

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #67

Please share your administrator access here to check. Don't forget to make it hidden or private while sharing here.

Best regards

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LF
L. Figura
Accepted Answer
2 years ago #73

I entered the requested data in the hidden content

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F
Frits
Accepted Answer
2 years ago #22586

Hi,

It seems that I have the same issue as the topic starter.

I'm using Helix Ultimate Framework 1.1.4, SP PageBuilder 3.7.12.

Hope that you can helpe to solve this,

Kind regards, Frits

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 years ago #22587

Please post a new question. It might be caused by differents reasons. So, we need to check.

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