Offcanvass - Question | JoomShaper

Offcanvass

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Pirosoft

Template 2 months ago

Hi, how can i show in the offcanvas menu the main menu items and submenus by expanding the main item. See: https://www.loom.com/share/885e2702d23f4e9d852be47b4e6dd4ea Now they are all expanded but he wants them to appear as in the home page menu. See: https://www.loom.com/share/a8af25a414814057bb1515aea47ac269

Site: https://pgscoriglianorossano.it/pgs/area-sportiva/campionati Template: Soccer Extension: SP Soccer

Best Rgds

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17 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago

Hello Pirosoft

Apology for the inconvenience. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials. Make sure that you have a full site backup with you before sharing.

Best regards

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P
Pirosoft
Accepted Answer
2 months ago

Hi Ofi Khan, here is what you asked for. Best Rgds

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P
Pirosoft
Accepted Answer
2 months ago

No news?

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago

Do you want to expand all submenu items? Then please use this CSS to Template Options -> Custom Code -> Custom CSS

.menu-parent .menu-child{
    display: block !important;
}
.menu-parent .menu-toggler{
    display: none !important;
}
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P
Pirosoft
Accepted Answer
2 months ago

Hi, Thanks for the reply. Maybe I explained myself wrong. Don't expand (it's already expanded), I want to collapse. I want to do it on the SOCCER template (as it is already done in the HU template). Rgds

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P
Pirosoft
Accepted Answer
2 months ago

Help please

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 2 months ago

I am still confused about your issue. Please write in details. On what site, you want what. Also share the credentials for the site. I will try my best to help.

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Pirosoft
Accepted Answer
2 months ago

I would like the offcanvas menu in the SOCCER template to be collapsed, if you see now it is expanded and if I have many menu items it would become a very long menu: https://www.loom.com/share/885e2702d23f4e9d852be47b4e6dd4ea

So how do I get a collapsed menu like you can see in the main menu? See: https://www.loom.com/share/a8af25a414814057bb1515aea47ac269

Site: https://pgscoriglianorossano.it/pgs/area-sportiva/campionati Template: Soccer Extension: SP Soccer

Best Rgds

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P
Pirosoft
Accepted Answer
1 month ago

UP

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago

Apology for the delay. It seems that there is an issue with the offcanvas in Soccer Template. Please use Helix Ultimate template for the page. Then offcanvas will work as it should. I have forwarded this issue to the developer team.

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Pirosoft
Accepted Answer
1 month ago

I'm sorry, but Helix Ultimate is not compatible with SP Soccer and not even with Helix 3 version 3, as you already told me 6 months ago in this post: https://www.joomshaper.com/forum/question/8645. I don't understand how the 6 months didn't update SP Soccer to be compatible with Helix 3 v.3 and Helix Ultimate v. 2.0.6 and higher. Best Rgds

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago

I understand and apologze for the situation. SP Soccer is not in our priority list. It might be delayed. In Helix Ultimate, there is no issue with offcanvas. So, for Helix Ultimate it will work fine.

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Pirosoft
Accepted Answer
1 month ago

Hi, in Helix Ultimate, SP Soccer doesn't work fine. Rgds

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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago

Please share your issues with SP Soccer and Helix Ultimate in details. I will check the issues.

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Pirosoft
Accepted Answer
1 month ago
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Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 month ago

I see that our senior agent has been handling the issue. As he delivered, the component has some issues and it needs an update. Or else don't update Helix Ultimate or Helix3. Since the component is very old, the update will require time.

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Pirosoft
Accepted Answer
1 month ago

Ok, thanks for the reply. Considering that 6 months have already passed since the report, it is important to update the component as soon as possible, as if you accidentally update the template, the site will be broken. Best Rgds

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