Hello there

Please share our sincere apology for the experience with our product. Please share your administrator access here to check the issue. Use the Hidden Content box to share the credentials.

Best regards

see hidden content

Hello there

Please follow this documentation: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3/faq-problems-solutions#error-503-service-temporarily-unavailable

Your site is too big and the process of taking backup doesn't finish. It pauses there. I have attached a screenshot in the hidden content. You can share a zip file of your site backup (if you have ) so that I can check it on my localhost.

-Regards