COM_SPPAGEBUILDER_MEDIA_MANAGER_MEDIA_TOTAL_SIZE_EXCEEDS ? - Question | JoomShaper

COM_SPPAGEBUILDER_MEDIA_MANAGER_MEDIA_TOTAL_SIZE_EXCEEDS ?

S

ssnobben

Helix Framework 1 year ago

Hi

I tried to upload a svg favicon in Helix media manager and get this error:

COM_SPPAGEBUILDER_MEDIA_MANAGER_MEDIA_TOTAL_SIZE_EXCEEDS

What is this?

Joomla 4.2.7 and Helix Ultimate 2.0.11 PHP 8.1.2 MySQL (PDO) 8.0.32 Caching Disabled Gzip Enabled The server have plenty of ram and harddisk etc

Cheers!

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3 Answers
Ofi Khan
Ofi Khan
Accepted Answer
Support Agent 1 year ago #105826

Hello ssnobben

Please try another file format other than SVG and check the issue. For example, try JPG format files.

We will try to check in PHP 8.2 but I can't promise you for the next release.

Best regards

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S
ssnobben
Accepted Answer
1 year ago #105755

Ok the Maximum Size (in MB) is 60 so it should be enough.. seems to be some correralated Joomla error there as well I guess and hope new version Joomla 4.2.9 solve that then..

Pls test your Helix Ultimate and SP Pagebuilder with php 8.2 also pls..

Thks

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104271

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Please try to use the PHP 8.0 instead of PHP 8.1. Besides, Increase file upload size from content > media > options > Maximum Size (in MB)

https://prnt.sc/x3z48mDjXGwV

-Thanks

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