Error Message In PageBuilder Pro - Question | JoomShaper

Error Message In PageBuilder Pro

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nynol

Extension 1 year ago

Hello Joomshaper, When starting PageBuilder I get this error message

SP Page Builder database update required

SP Page Builder has been updated. To keep things running smoothly, we need to update your database. We strongly recommend you to take a backup in case anything goes wrong.

when i up Update SP Page Builder Database click, missing tables are displayed. After updating the database I see Fixed Missing Tables and the tables have been created. When starting the page builder, the error message is still there...

What can I do?

Joomla version is 4.2.7

VG Holger

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5 Answers
Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104831

You are most welcome. Will you please spend some to write a review about our product and support quality? 

https://extensions.joomla.org/extension/sp-page-builder/

https://www.trustpilot.com/review/www.joomshaper.com

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nynol
Accepted Answer
1 year ago #104784

Hello Toufik, it works.

Thanks nynol

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104778

Please check now.

What exactly i have done.

Go to this file -> administrator/components/com_sppagebuilder/helpers/traits/AuditTablesTrait.php

Find & replace the following line:

if (!in_array($this->getRealTableName(strtolower($name)), $installedTables))

With this line:

if (!in_array(strtolower($this->getRealTableName($name)), $installedTables))
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nynol
Accepted Answer
1 year ago #104611

Hello Joomshaper, Thanks for the answer.

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Toufiq
Toufiq
Accepted Answer
Senior Staff 1 year ago #104564

Hi there,

Thanks for contacting us. Sorry for the inconvenience. Will you please provide me the Database access(phpMyAdmin) & Joomla administrator access to check the issue? I will check & get back to you soon. 

-Thanks

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