Page Builder Pro Turned Into Page Builder On My Production Website - Question | JoomShaper

Page Builder Pro Turned Into Page Builder On My Production Website

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Simon Heinrichs

SP Page Builder 1 year ago

Hi there,

on my website I cannot activate Page Builder Pro anymore. After an upgrade from version 4.0.7 to 4.0.8, all Pro features on my website are gone. I reinstalled Page Builder Pro 4.0.8, cleared all caches (Brower and Joomla), re-entered my Licence key... No change. I still only have Page Builder without "Pro" funcionality.

Please, could you help me to re-activate the Pro version?

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2 Answers
Anne
Anne
Accepted Answer
Support Agent 1 year ago #110486

Hello Simon,

Please take our humble apology. It seems fine now. I have created 2 pages test and test1. In test page I have imported the layout and in test 1 the addons. Without the pro features, you can't import the layouts. Your pro version is active.

-Regards

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NS
N. Swart
Accepted Answer
1 year ago #109351

I have exact the same problem after updating. When you use quickstart new template, it works. But then your work is gone.

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