Solved EasyStore

EasyStore does not work with the Redsys payment gateway

Asked by XviR 3 months ago Last activity 2 months ago

Once the Redsys payment gateway was configured in the test environment using the information provided by the bank, we noticed that some of the settings requested by the bank, such as the encryption type, are not appearing in the plugin.

We configured everything the plugin allows with the data provided by the bank, but when placing an order, Redsys is not working, displaying error SIS0434. Only the terminal number is being sent; the merchant number, purchase amount, and order number are not appearing.

I have seen other similar problems on the blog, so I would appreciate a prompt response to this issue.

Thank you very much.

Accepted answer

Marked as the solution

Ziaul Kabir Staff

2 months ago

Sure, Thanks.

13 more replies

Ziaul Kabir Staff

2 months ago

Please, create new issue and share the crendentials.

Thanks

XviR Asked this

2 months ago

The Redsys payment gateway is not working correctly in the live environment.

The order is processed without issue, but the status doesn't change to "paid," and no payment confirmation emails are sent. It remains as "pending payment," even though the payment was successfully processed by the bank and received.

The problem is that the order statuses in the order manager are not updating.

I've listed the errors reported by the bank manager.

Ziaul Kabir Staff

2 months ago

It’s great to hear that your issue has been resolved.
If everything is working fine now, please mark the question as complete by accepting any of our answers.

Thank you!

XviR Asked this

2 months ago

Thanks, yes, the test environment works.

When we make the move to the real environment, we hope that everything works as it should, otherwise we will contact you.

Ziaul Kabir Staff

2 months ago

Please, check now. Your issues is resolved.

Thanks

Ziaul Kabir Staff

2 months ago

Please, check now and let me know the code.

Thanks

XviR Asked this

2 months ago

it's this one

let me know if it works

XviR Asked this

2 months ago

Hello, i'm online rightnow

Thanks

Ziaul Kabir Staff

2 months ago

Ok, Please, when you are online, let me know via here.

Thanks

Ziaul Kabir Staff

2 months ago

Please, check hidden content.

Thanks

XviR Asked this

2 months ago

Reply by private

XviR Asked this

2 months ago

More details in the hidden content. Thanks

XviR Asked this

2 months ago

Hello, the access details are provided privately.