Hi there,
At this page: https://choicebuildersgroup.com/ there are two modals set to youtube videos (middle of the page). When the user clicks on the button, the modal pops up but the video won't play, resulting in "An error occurred. Please try again later." But when trying again throughout the day, the error is the same.
One of the modals is listed as "Preview the Online Portal." The video is https://www.youtube.com/watch?v=_WS5jIt6NEc
I have similar videos throughout the site that are not in a modal and they work as expected.
Please see this screen recording for the full demonstration: https://screencast-o-matic.com/watch/crV2c1P8hb
The only thing I can deduce is that something is not working with the modal addon.
Can you advise please?
Thank you,
Karen