Language Menu Problem - Question | JoomShaper

Language Menu Problem

GZ

Ghada Zoubi

Helix Framework 2 months ago

Hello I have a website with multi langauge as many websites I did before but this time the menu not appear in the French language , even I checked the menu language and template !!! https://dream-jordan.com/fr/

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15 Answers
Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago

Hi,

Its ok on my end

https://prnt.sc/1tl6l1p

Clear your browser cache and check

-Regards

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

Hello if you check the french menu , its not the same as you saw ... https://prnt.sc/1tme4v0 please check the difference with this : https://prnt.sc/1tl6l1p

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

any news??

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago

Please give me that specific page link where it occurs the issue

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R
Rein
Accepted Answer
2 months ago

Hi Ghada & Mehtaz,

This multilanguage problem exists already a while, it is one of the reasons I still have not updated many of my multilanguage sites to the latest Helix Ultimate and still use 1.1.4

I really hope this will be fixed in version 2.0.6 of Helix Ultimate.

For a temporary workaround see this earlier forum post: https://www.joomshaper.com/forum/question/6957

Regards,

Rein

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago

Hi,

Yes some issues are still there. And team is working on it. I hope issues will be fixed soon

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

oooh .... what shall we do in this case?? we cant downgrade version , right ??

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago

If you want you can downgrade helix version

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

How can I do that ?? and when can you solve te problem ?? I think many of us use multi language

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago
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GZ
Ghada Zoubi
Accepted Answer
2 months ago

I did ... but still the same !!! when you check the website you will find that the menu same in all languages , but in french it different please I need to solve this problem as soon as possible

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Mehtaz Afsana Borsha
Mehtaz Afsana Borsha
Accepted Answer
Support Agent 2 months ago

Then you should keep a backup and make this menu again

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

I didnt understand ... what you mean by make the menu again???

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GZ
Ghada Zoubi
Accepted Answer
2 months ago

Hello please note that our website is online and all the pages is ready but waiting to solve the menu problem please I need a quick solution I already send the website details , you can see

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Paul Frankowski
Paul Frankowski
Accepted Answer
Senior Staff 2 months ago

Hi, I checked.... and it's not code bug, but missing settings.

Fixed. Always check Template - Menu Assigment for each language.

foto_6801_2021.jpg

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