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404 Error Pages HTTP Response 200

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Hello,

I'm using Travel Template, but while click inexistent URLs (404 error pages) HTTP response 200. Like the attachment below.

Will you please kindly advice how to fix the problem please? I have installed sh404sef, and have consulted their staff, they login my backend administrator and tested default joomla template without any problem, also I have another website using sh404sef with another template from another vendor and have no such problem, so we are sure it is not the problem of sh404sef.

It is urgent for me, thanks for your support in advance.
BR
Roger

Attachments (1)

  • 404.png
    404.png 22.7 KB

12 Answers

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Please activate another template and see if the problem is still exist or not.

R.

More than a month ago #Permalink
We have tested with Joomla default template yesterday, it's ok, do you mean another of your Templates?

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
PM me admin access.

R.

More than a month ago #Permalink
I have PM you Admin Access, thanks.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
I can't see any problem in your site. Everything is working just fine.

R.

More than a month ago #Permalink
Thanks for your time.
Ya, everything seems fine but all 404 errot pages HTTP response 200, can't find out the reason.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Please delete the 404.php file from the template directory. Make a backup before deleting.

R.

More than a month ago #Permalink
Thank you,

But I can't find a 404.php file, do you mean error.php? I tried to delete error.php from /templates/shaper_travel/error.php or /templates/system/error.php, still the same problem.. :(

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Please pm your ftp access. Strange problem.

R.

More than a month ago #Permalink
Has PM you FTP access, please check.
Thanks a lot for your precious time!!

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Has PM you FTP access, please check.
Thanks a lot for your precious time!!

Ok, Issue solved. Disabled the sh404sef article.

R.

More than a month ago #Permalink
Thanks a lot


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