Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

504 Gateway Timeout error

Featured Lock Resolved Bug
please I need HELP

Error this:

Gateway Timeout

The gateway did not receive a timely response from the upstream server or application.

Additionally, a 504 Gateway Timeout error was encountered while trying to use an ErrorDocument to handle the request.

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
1) There was a problem with the Joomla login authorization plugin
2) Looped modules
3) Not optimized database
4) Old Joomla version, maybe even damaged file.
5) Too low PHP memory_limit
6) Plus a few other small things.
7) I made also full site backup in case of..

Paul Frankowski - Staff

More than a month ago #Permalink

it doesn't have to be from our software. So please call or chat with hosting support first. It's becuase they have access to server logs.


More than a month ago #Permalink

Thanks for your answer.

I am the web designer. And the team that manages the server, failed to solve this two weeks ago. I can neither enter the administrator, nor on the site, in both the same error.

I need support.

Please tell me who I can pay to help me.

I do not know what to do...

I feel that I will have to make the site from scratch, again.

Help me please.

MY husband and my partner was the person who supported me in this.

But he died last year. Since then I hired a company to support me. But they have not managed to solve.

Attachments (1)

  • Screenshot_3.jpg
    Screenshot_3.jpg 45.3 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Check Private Message in next minutes

There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 112


Total Accepted Answers: 62
Mehtaz Afsana Borsha

Mehtaz Afsana Borsha

Total Accepted Answers: 26
Ofi Khan

Ofi Khan

Total Accepted Answers: 11
Rashida Rahman

Rashida Rahman

Total Accepted Answers: 8




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us