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Accordion Addons not show tabs but code on front end

Featured Lock Resolved Issue
Hello everyone
i have a problem with accordion addons
i can add the module, add the tabs, text and all
but it doesn't work on front end and all i can see is something like a code.. see the jpg attached
i'm using joomla 3.9.4
pagebuilder pro 3.4.5
template juster
helix update
jce editor or tinymce but still not showing properly


what i can try to test or check?
thanks a lot

Attachments (1)

  • Schermata 2019-03-20 alle 19.56.55.png
    Schermata 2019-03-20 alle 19.56.55.png 168.6 KB

3 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. I guess your template has an override of that addon. Would you please select the protostar as your default template and check if that solves the issue. If that solves the issue then your template has an override of that addon. In that case you need to contact to your template providers. And temporarily you can just rename the override folder. Please check this screencast

-Best Regards

Denis Bonetti

More than a month ago #Permalink
Hello Sifat
thanks a lot for your relay
yes, the template has a override

using protostar it works

i rename the folder as you suggest
but the accordion addons is not showing at all

any position i set, small or bigger.. it doesn't work
i mean is not showing

thanks for your help

Sifat - Staff

More than a month ago #Permalink
Would you please PM me your super admin access? I need to check.
click on my avatar to get that option

Note: It's weekend here. I'll come back to you after weekend.

-Best Regards


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