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Active License - Message: "add email and license key"

Featured Lock Resolved Bug
After upgrading to 3.4.8, I am no longer able to place Blocks or layouts. I get an "invalid email" error.

This is a 3.4.8 issue. It still works in 3.4.7 on other sites that haven't been upgraded.

Dead in the water.

4 Answers


More than a month ago #Permalink
Ok. This is just weird. Somehow my registered email address changed AGAIN (and I didn't change it - AGAIN).

Now it's working, but it would sure be nice if that stopped happening. I have now wasted almost 2 hours because of this.

I'm guessing it's going to work now. At least until the next "phantom" changes it.

Thanks Paul.

Paul Frankowski - Staff

More than a month ago #Permalink
Hmm. As I know that area wasn't touched.
can you do a simple test, please install again older version 3.4.7 and check.


More than a month ago #Permalink
Nope. No love. Installed it a total of 3 times.

When I try to import a page template, I get an error "Invalid Email"

I've not changed anything in some time.

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