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Add section hangs

Featured Lock Resolved Issue
Joomla 3.8.5
SP page builder 3.4.3
When creating new page and first select "add Section"
The section library does not load just hanges as per screen shot attached.

Attachments (1)

  • 2019-02-18_14-39-34.jpg
    2019-02-18_14-39-34.jpg 148.2 KB

5 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please follow the following tips:
1) Re-install with SP Page Builder Pro again.
2) Clear browser cache deeply
3) Fill email and license key in Options

Please read SP PB Documentation > FAQ section

-Best Regards

Mark

More than a month ago #Permalink
I think the issue is because of this error
Deprecated: Automatically populating $HTTP_RAW_POST_DATA is deprecated and will be removed in a future version. To avoid this warning set 'always_populate_raw_post_data' to '-1' in php.ini and use the php://input stream instead. in Unknown on line 0

Warning: Cannot modify header information - headers already sent in Unknown on line 0
Error: Failed to start application: Failed to start the session because headers have already been sent by "" at line 0.

Sifat - Staff

More than a month ago #Permalink
I think something is wrong with your php configuration. Please check this link here you'll find all the available requirements you need https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#getting-started
Please make sure your php configuration satisfies all these requirements.

You can also check the same issue in your localhost or another server. And please let me know your test result.

-Thanks

Mark

More than a month ago #Permalink
We are running php 5.6.35 but I am running the 5.6.40 version on another site and don't have the same issue.

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your reply. Since it's working on another site so it's clear that the issue is not related to pagebuilder.
Please check the technical requirements from here http://prntscr.com/mnijb5


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