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add to cart problem

Featured Lock Resolved Issue
Hi ,
I have a website online http://www.privatebits.com.au
It's not working properly ,
Add to cart is not working in product details page and search result.
when you click on the - and + sign , nothing happens
if you click on add to cart , it loads and takes you to http://privatebits.com.au/en/store without any update

Thank you

7 Answers

Alex Smirnov

More than a month ago #Permalink
Hi Jean Pierre,

Just to make sure: did you update your VM to its latest version, version 3.0.9 and your Joomla to its latest version 3.4.3?

Regards,

Alex

jean pierre kazzi

More than a month ago #Permalink
Hi Alex ,
no I didn't update
it says joomla is up to date "You already have the latest Joomla! version, 2.5.19. " I'm Running joomla 2.5)
and I wasn't too sure that if updating Virtuemart is safe and won't ruin other plugins

Alex Smirnov

More than a month ago #Permalink
Hi Jean Pierre,

We don't provide support for Joomla 2.5, I am afraid to say. Please migrate your web-site to Joomla 3.4 or simply install our MegaDeal quick start pack. See how it goes.

Regards,

Alex

jean pierre kazzi

More than a month ago #Permalink
Hi ,
Can i get a link to MegaDeal quick start pack
wouldn't that override everything ?
I'm concerned about the products and the users details

Alex Smirnov

More than a month ago #Permalink
Hi Jean Pierre,

To download our Joomla 3.x compatible quick start pack, please go to http://www.joomshaper.com/downloads/template/megadeal

I suggest you install this pack into a sub-folder and its own database and firstly configure it to your own requirements functionality wise and front end look and feel wise, without populating your store with products.

Then, once you are happy with how everything works and looks, you may want to migrate your VM content from your J! 2.5 site to this new J! 3.x site. Please consult VM team on how to do this.

Regards,

Alex

jean pierre kazzi

More than a month ago #Permalink
Hi ,
I can't download the updated version , it says that I need to pay for the membership again
is there a link that you can provide ?
Thanks

Alex Smirnov

More than a month ago #Permalink
Hi Jean Pierre,

I just checked the http://www.joomshaper.com/downloads/template/megadeal page and found all three "Download" buttons working like charm. May I ask if your MegaDeal subscription is valid?

Regards,

Alex


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