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Addon Articles layout missing thumbnails

Featured Lock Resolved Issue

if you go to Articles layout and want to chosse an article layout, there are two missing thumbnails.

Attachments (1)

  • missing.jpg
    missing.jpg 49.5 KB

1 Answers

Toufiq - Staff

3 weeks ago #Permalink
Hi there,

Thanks for contacting us. Sorry for the inconvenience. This kind of problem occurred for the can't load the resource of Page Builder.

You can follow this process.
1. Re-install the page builder
2. If you use an SSL certificate, then turn off the rocket_loader from your Cloudflare SSL certificate
3. You can try to turn off the mod_security from your hosting server

If the above process doesn't solve your issue, Please provide me the Joomla administrator access


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