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Addon: Form Builder: The data filled in the form doesn't send to recipent email

Featured Lock Resolved Bug
Hello there
New addon form builder doesnt send form data to the recipent email.
How can I fix this problem. Do I need install or enable any extra plugin?
Can you give me tutorial what requierements I need to have to make recipent email work?

10 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Please disable the invisible captcha and use the PHP mail function from site global configuration.

-Thanks

Salamu

More than a month ago #Permalink
My invisible captcha is disabled and I use PHP mail function in global configuration and the form shows Successfull Message. But it doesnt get inbox to the recipent email
Do I need to disable or enable anything else.?
See the imag

Attachments (1)

  • Untitled-1.png
    Untitled-1.png 21.4 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access via PM?

-Thanks

Salamu

More than a month ago #Permalink
Yes I can, but I don't know what is PM. Can you send me a link of PM site

Toufiq - Staff

More than a month ago #Permalink
Yes I can, but I don't know what is PM. Can you send me a link of PM site


Hi there, Please click on my name or profile photo. You will get the send message button. Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your pm. Please check the screenshot.

Form filed name & Email Body name have to be the same
http://prntscr.com/mroaxp
http://prntscr.com/mro82x

-Thanks

Salamu

More than a month ago #Permalink
I have checked it and here is what Ive found.
When I use gmail as a recipient email the message comes to inbox, but when I use russian email as a recipient mail. (for example: [email protected]) the message doesn't come to that email, and I need to use russian email. How can I fix that issue?

Toufiq - Staff

More than a month ago #Permalink
I have checked it and here is what Ive found.
When I use gmail as a recipient email the message comes to inbox, but when I use russian email as a recipient mail. (for example: [email protected]) the message doesn't come to that email, and I need to use russian email. How can I fix that issue?


Hi there, Please use the PHP mail instead of SMTP mail. Besides, please contact your hosting provider. Thanks

Salamu

More than a month ago #Permalink
Solved it. Problem was with my email. All mails which were sent from the site were going to Spam messages, and I just unspamed the messages.

Toufiq - Staff

More than a month ago #Permalink
Solved it. Problem was with my email. All mails which were sent from the site were going to Spam messages, and I just unspamed the messages.


Hi there, Glad to heard that your problem solved. Thanks


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