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After Joomla Update The Administration panel Stopped Working

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Hi: I´m trying to update to Page builder 3, and Joomla. After Page Builder update, some Addons editing stop working, for example was imposible to edit all Feature Box created, and impossible to add some new. I was post a question in this forum, but does not receive any answer yesterday. Then I was update Joomla and I have a mayor problem, I can´t enter to administration panel. I received a 500 error.

Cheking the Error Log, I found this;

[19-Apr-2018 11:54:40 UTC] PHP Notice: Undefined variable: pageclass in /home/riveiraz/public_html/plugins/system/helix3/core/helix3.php on line 99
[19-Apr-2018 11:55:29 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[19-Apr-2018 11:55:50 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[20-Apr-2018 00:45:40 UTC] PHP Notice: Undefined variable: pageclass in /home/riveiraz/public_html/plugins/system/helix3/core/helix3.php on line 99
[20-Apr-2018 00:45:57 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[20-Apr-2018 00:46:03 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[20-Apr-2018 00:46:06 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[20-Apr-2018 00:46:07 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295
[20-Apr-2018 00:46:08 UTC] PHP Fatal error: Class 'SpTypeFonts' not found in /home/riveiraz/public_html/administrator/components/com_sppagebuilder/builder/classes/ajax.php on line 295

It´s very important to me resolve this issue, I can´t work. I need your help.

Thanks in advance.

Carlos

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please let me know your system information.

1. PHP version
2. Joomla version
3. For use SP Page Builder
https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#general


-Thanks

CARLOS BRICENO

More than a month ago #Permalink
Hi

PHP version 5.6

Joomla version 3.8.7

I, can´t access joomla administration, if you need the credentials, how can I send you via private message?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

If you can't access Joomla administrator access. Then how can we fix your problem? Please click on my picture or profile name. Then you will get the Send message button. If you can't access Joomla administrator access, then send me cpanel access via pm.

-Thanks

Dilruba Tariq

More than a month ago #Permalink
Hi CARLOS

Just following up, were the suggestions helpful?

Thanks!

Toufiq - Staff

More than a month ago #Permalink
Hi there, Does solve your problem? I am waiting for your feedback. Thanks


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