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An error has occurred. 0 Error decoding JSON data: Control character error, possibly incorrectly encoded

Featured Lock Resolved Issue
Hi there

I used your SPPB module and when I copied a row twice into two more columns I get the above error message.

Your team have asked me to contact you as now I cannot access the module and if I make it live the page goes white with just the work home in the middle of it - can you help?

I have tried everything with changing error messaging to none and also Gzip Page Compression to NO

Thanks in advance

3 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Would you please share which template you are using? And it would be very easy for me to get the issue if you can share a screencast of your issue. That would help me to recreate the issue in my end and provide you a faster solution.

-Best Regards

WAD

More than a month ago #Permalink
Hi there, I am using Wayne Corp and I can't screen shot it as I have unpublished the problem or it disables the page in the front end - I am more than happy to give you back end access and I can explain how you get there?

Sifat - Staff

More than a month ago #Permalink
Please PM me your super admin access and please provide proper instruction thus i can recreate the issue there. That would help me to find out the issue easily.
click on my avatar to get that option

-Best Regards


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