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Anyone experiencing an error displaying products after updating Hikashop to 3.5.1?

Featured Lock Resolved Issue
Running Joomla 3.8.11

Organic has been working fine. Categories display fine, Checkout = fine. Everything is in working order except the Product Pages are returning 500 Server error.

Swapped out the template for another JoomShaper / Helix Template like Charity and everything works fine.

I've done some searching and their are a million reasons that Hikashop can throw an error on the products page, but this seems to be template related. I'm still troubleshooting but will update whatever I find out.

4 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Could you send me the Joomla administrator access via pm?

-Thanks

Jon

More than a month ago #Permalink
Yes will pm an admin log in.

So in order to keep eCom up and running, I've shifted Hikashop over to our regular template ( lt_Charity) which works completely fine and made the Organic Life Templated Shop accessible only with Super User Credentials.

I did try combining the 2 and created direct Menu Links to specific products and got the same results. Organic Life returned a 500 error but when switched to lt_Charity it worked fine.


[15-Aug-2018 18:24:21 UTC] PHP Notice: Indirect modification of overloaded property Joomla\CMS\Menu\MenuItem::$colw has no effect in /home/friendsvinp/public_html/plugins/system/helix/core/classes/menu.php on line 93

[15-Aug-2018 18:24:21 UTC] PHP Fatal error: Cannot redeclare modChrome_sp_xhtml() (previously declared in /home/friendsvinp/public_html/templates/lt_charity/html/modules.php:11) in /home/friendsvinp/public_html/templates/shaper_organic_life/html/modules.php on line 37

Jon

More than a month ago #Permalink
Ok in case anyone else is experiencing the same issue and searching the forum before asking a question ;)

The issue wasn't with Helix / Joomshaper / Pagebuilder but using a separate template for the shop.

Second PHP Fatal Error posted above was the culprit.
Tried renaming the 2nd templates modules.php file and that solved the problem.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you for addressing the issues. Please update the Helix framework for update the Menu problem. I am waiting for the site access in the PM to solve your module.php problem.

-Thanks


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