We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19.

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Anyone experiencing an error displaying products after updating Hikashop to 3.5.1?

Featured Lock Resolved Issue
Running Joomla 3.8.11

Organic has been working fine. Categories display fine, Checkout = fine. Everything is in working order except the Product Pages are returning 500 Server error.

Swapped out the template for another JoomShaper / Helix Template like Charity and everything works fine.

I've done some searching and their are a million reasons that Hikashop can throw an error on the products page, but this seems to be template related. I'm still troubleshooting but will update whatever I find out.

4 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Could you send me the Joomla administrator access via pm?

-Thanks

Jon

More than a month ago #Permalink
Yes will pm an admin log in.

So in order to keep eCom up and running, I've shifted Hikashop over to our regular template ( lt_Charity) which works completely fine and made the Organic Life Templated Shop accessible only with Super User Credentials.

I did try combining the 2 and created direct Menu Links to specific products and got the same results. Organic Life returned a 500 error but when switched to lt_Charity it worked fine.


[15-Aug-2018 18:24:21 UTC] PHP Notice: Indirect modification of overloaded property Joomla\CMS\Menu\MenuItem::$colw has no effect in /home/friendsvinp/public_html/plugins/system/helix/core/classes/menu.php on line 93

[15-Aug-2018 18:24:21 UTC] PHP Fatal error: Cannot redeclare modChrome_sp_xhtml() (previously declared in /home/friendsvinp/public_html/templates/lt_charity/html/modules.php:11) in /home/friendsvinp/public_html/templates/shaper_organic_life/html/modules.php on line 37

Jon

More than a month ago #Permalink
Ok in case anyone else is experiencing the same issue and searching the forum before asking a question ;)

The issue wasn't with Helix / Joomshaper / Pagebuilder but using a separate template for the shop.

Second PHP Fatal Error posted above was the culprit.
Tried renaming the 2nd templates modules.php file and that solved the problem.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thank you for addressing the issues. Please update the Helix framework for update the Menu problem. I am waiting for the site access in the PM to solve your module.php problem.

-Thanks


There are no replies made for this post yet.
Be one of the first to reply to this post!

126

Templates

333487

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us