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Article Addon clipping images

Featured Lock Resolved Issue
I am using Joomla articles, with SP page builder to create the articles.
I am then using SP Page Builder to build a page, using your addon Article to display these items, however, the addon seems to be auto-cropping the pictures I place for the article thumbnail.

Image Issue - Screen Shot.png

From the first screenshot, number 2 is what is happening, and number 1 is what all the pictures should look like, however to achieve this we have had to put white borders either side to combat the cropping,
Image Issue - Individual Pic - Screen Shot.png

Is there a way to fix this auto cropping issue?

Attachments (2)

  • Image Issue - Screen Shot.png
    Image Issue - Screen Shot.png 993.8 KB
  • Image Issue - Individual Pic - Screen Shot.png
    Image Issue - Individual Pic - Screen Shot.png 611.4 KB

10 Answers

Paul Frankowski - Staff

2 weeks ago #Permalink
Ok, I think I have a theory.
--
With disabled in Helix Image sizes, please upload again image for article "Munro Building Services"
and check

Paul Frankowski - Staff

3 weeks ago #Permalink
Hi,
Article addon doesn't have a crop feature.
Probably you have settings in your template (If Helix Blog > Images)

pgypps

3 weeks ago #Permalink
Hi Paul,

I am using Helix Ultimate, and I can't seem to find what would be causing it?

Paul Frankowski - Staff

3 weeks ago #Permalink
But you have those options which I mentioned, please look there

and change image (Small, Medium, Large) size

pgypps

2 weeks ago #Permalink
Hi Paul,

I have removed all custom css in case this was causing an issue, it wasn't.

I have checked all available options within the SP Page Builder article addon, and I believe I have checked in all option areas within Joomla regarding blogs and articles and I still haven't found the "change image (Small, Medium, Large) size " you reference above.

I have read through the documentation in the areas I believe it would be, and still no joy.

I must be missing something, please can you help!

pgypps

2 weeks ago #Permalink
I have also checked in the blog area in the template, and whatever I change in here is having no effect on the image used in the SP Page Builder articles addon.

blog screenshot.png

Attachments (1)

  • blog screenshot.png
    blog screenshot.png 137.1 KB

Paul Frankowski - Staff

2 weeks ago #Permalink
Disable Image sizes in Helix Options (Small, Thumbnail, Medium - OFF)
and check again.

If won't help, I need URL

pgypps

2 weeks ago #Permalink
Hi Paul,

I've now turned all blog image options off, but it made no difference.

Blog Images Off.png

I have tried with and without my custom CSS, still no difference, so I don't think that is interfering.

The url is: http://cor-hosting.co.uk/tpmc/projects

As I mentioned above, I have added a white border to the left and right of the picture on the NHS item to fix it, but this is only a temporary fix.

Image Issue - Screen Shot.png
Image Issue - Individual Pic - Screen Shot.png

Attachments (3)

  • Blog Images Off.png
    Blog Images Off.png 200.2 KB
  • Image Issue - Screen Shot.png
    Image Issue - Screen Shot.png 993.8 KB
  • Image Issue - Individual Pic - Screen Shot.png
    Image Issue - Individual Pic - Screen Shot.png 611.4 KB

pgypps

2 weeks ago #Permalink
Hi Paul,

I did what you asked and it did change the picture size without any cropping.
So after this, I then enabled the Helix thumbnail size option and have set it to what I would like, and re-added the image and now looks good.
I'm going to re-add the others and fingers crossed all should be good.

Thank you for your help.


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