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Article Rating Not Working

Featured Lock Resolved Bug
Article voting/rating not working... Just spins.

If I rename the override-Folder, then it looks ugly but it works.. :D

How can I fix this problem?

For Example, you can test it here: https://www.online-werkstatt.org/ratgeber/frost-schnee-dunkelheit-jetzt-das-auto-winterfest-machen

13 Answers

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
HI,
Sorry for the inconvenience.It will be fixed in our next update.
Thanks.

Selcuk Sarioglu

More than a month ago #Permalink
Can I get a Workaround to solve it immediately?

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Can I get a Workaround to solve it immediately?


Sorry
There is currently no Workaround.

Selcuk Sarioglu

More than a month ago #Permalink
can you tell me when the bug will be fixed or when the update will come?

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
can you tell me when the bug will be fixed or when the update will come?

Hi,
I informed our developer team.They are trying to solve this as soon as possible.
Thanks.

Selcuk Sarioglu

More than a month ago #Permalink
it's been more than a month now. When will the error be fixed?

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Hi,
Disable your jch_optimize plugin. I hope that will solve the issue. Your console is showing this hint
console is showing the hint https://prnt.sc/qbzg6d
Thanks

Selcuk Sarioglu

More than a month ago #Permalink
I've already tested that. Unfortunately unsuccessful. this bug also occurs on your demo page.

Mehtaz Afsana Borsha - Staff

More than a month ago #Permalink
Ok.Sorry for this inconvenience.
I will send it to our developer team.
Thanks

Selcuk Sarioglu

More than a month ago #Permalink
Now another 2 weeks have passed. When can I expect a solution from the development team?

Toufiq - Staff

More than a month ago #Permalink
Hi there,

You have changed your Template name and That's why occurred the problem. You should keep a shaper prefix before rename Template.

-Thanks

Selcuk Sarioglu

More than a month ago #Permalink
Many thanks for your quick response!!!

Toufiq - Staff

More than a month ago #Permalink
Many thanks for your quick response!!!


:)


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