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Bug: Text Editor randomly disappears in Text Block addon

Featured Lock Resolved Bug
Bit of frustration here. When I open a Text Block addon, I sometimes see a text entry area with no editor whatsoever. Sometimes I do see it (using JCE), but upon save and then a return to the Text Block, it'll be gone again. Screen shots show what I potentially see.

Please assist.

Attachments (2)

  • Articles__Edit_-_Bryn_Mawr_Presbyterian_Church_-_Administration.png
    Articles__Edit_-_Bryn_Mawr_Presbyterian_Church_-_Administration.png 87.6 KB
  • Articles__Edit_-_Bryn_Mawr_Presbyterian_Church_-_Administration.png
    Articles__Edit_-_Bryn_Mawr_Presbyterian_Church_-_Administration.png 30.7 KB

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
was on forum 10x by now.

You have 3 options:
1) Install JCE 2.6.32 (yes old version)
2) install JCE Pro 2.6.34 beta6 (it was fixed)
3) Use TinyMCE until next stable update of JCE

*3 if for those which do not have access to beta versions.

Randy Garbin

More than a month ago #Permalink
Thank you.

When I searched the forum for "helix content editor bug" I didn't see anything that specifically addressed my issue.

Paul Frankowski - Staff

More than a month ago #Permalink
why "helix" ? If you use SP Page Builder there.
I hope tips helped.


More than a month ago #Permalink
awesome! Thanks Paul!

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