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Can not import a page from a template with builder page

Featured Lock Resolved Issue
Hello,

Can not import a page from a template.
See attached image

When I want to load a page template, the icon runs in a loop and nothing is displayed ?

However, the license key defined in the JoomShasper Edge Table is correctly integrated in the template settings?

Thank you for your reply:)

Attachments (1)

  • Capture d’écran 2019-06-09 à 12.42.42.png
    Capture d’écran 2019-06-09 à 12.42.42.png 58.5 KB

4 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. Please make sure you've used the license key in the proper place. Please check this https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-1_8

And then you can check the informations from this link https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-28_6

-Best Regards

And

More than a month ago #Permalink
Hello,

Thank you for your reply.
Yes this must be a PHP problem.:)

I'm rebuilding an old website still online (I need the content) that runs under PHP 5.6.40.
To keep content online, I can not edit it in PHP 7.1 :(

I created and deposited a file php.ini and .user.ini in the root (my site / administrator), but it does not work.

I will work with the Qubic original template to advance on the redesign of the website. I will pass it in php 7.1 later when it will be more advanced.

Cordially :)

Sifat - Staff

More than a month ago #Permalink
Thanks for your reply and good to know that your issue is solved.

-Best Regards


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