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Can't access Premium PageBuilder options in backend!

Featured Lock Resolved Issue
Hello,

I'm working with a clean install of Helix Ultimate with the Quickstart package.

I've successfully managed to unlock the premium features for frontend editing, but I'm unable to achieve this in the backend?

I can add blocks and layouts without issue, but these are all labeled with "pro" in the backend. When I attempt to import, I get a message "This feature available on premium version".

Can anyone suggest anything to solve this?

I've uninstalled 3.3.5 reinstalled 3.3.6 - same issue.

Help please! :(

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Read : "No Pro features after upgrade"
From: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

If this was it... lucky me (you)

[email protected]

More than a month ago #Permalink
Hi,
Read : "No Pro features after upgrade"
From: https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#faq-problems-solutions

If this was it... lucky me (you)


Thank you, Paul.
On your prompting I forced a new backend session refresh and low & behold, all is working fine now! :)

Many thanks!
Danny

Paul Frankowski - Staff

More than a month ago #Permalink
Again crystal ball helped
I_see.jpg

Attachments (1)

  • I_see.jpg
    I_see.jpg 24.1 KB

[email protected]

More than a month ago #Permalink
:D


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