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Can't add addons

Featured Lock Resolved Issue
Hi, I have just bought the pro SP Page Builder...since the upgrade, I am not able to add addons...the page just doesn't show. Used to work absolutely fine on the free version.

When I click on the addon button to add Feature Box, Slider etc., the screen simply shows a white line...see attached pic.

Please help. Thanks.

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15 Answers

Geleg

One week ago #Permalink
Hi Guys,

Thanks for the prompt response. Deleted Joomla and Browser cache and works excellent!

Cheers

Paul Frankowski - Staff

One week ago #Permalink
:D have a nice day.
thanks. its ok now.

But i have another problem with contact form. After update not send any email.

How can i resolve that? Before update Sp Page builder from 2.5 contact form works ok.

Paul Frankowski - Staff

One week ago #Permalink
hard to say,
is your contact addon overriden by template ?
Before update the SP Page Builder to 3x version, the contact form sends emails.
After update not send any emails. No errors on Send a message but the email does not reach.

I checked all emails folders. But nothing.
My template is helix 3.

Paul Frankowski - Staff

One week ago #Permalink
We need access to Joomla back-end to tell more, please use PM.
I provide in pm my login details but the nothing.
I need to resolve contact form issue vrey fast.

Paul Frankowski - Staff

One week ago #Permalink
Check PM
You sent me only password, no login .
I provided my login details but you respond in very log time. Now i am forced to use ather contact form.
Please resolve that issue in the next SP Page Builder pro update.
I have 4 websites, and the Contact Form does not work on any website.

Paul Frankowski - Staff

One week ago #Permalink
Sorry 4 delay.
All websites are on this same server ?
What template name you have there, is this template override Ajax Contact Addon ?


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