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Can't add or edit pages using SP Pagebuilder

Featured Lock Resolved Issue
Hi.

I have an issue with SP Pagebuilder on http://www.rightreg.online

The pagebuilder, JCE editor and Joomla have all been updated to the latest version but when I go to either edit or create a new page it is all messed up.

Can anyone help please?

Thanks

11 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
two questions:
1) What does mean "messed up" ?
Screenshot please.

2) Is your template versus_v4 has been updated to last Helix3 framework and support SPPB 3 ?

right.events

More than a month ago #Permalink
Looks like this.

Attachments (1)

  • Screenshot 2017-12-14 21.41.15.png
    Screenshot 2017-12-14 21.41.15.png 78.5 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Increase PHP memory value. You don't know how, ask hosting support.

Attachments (1)

  • php.jpg
    php.jpg 116.4 KB

right.events

More than a month ago #Permalink
Hi.

PHP memory value is at it's maximum plus I am running the same configuration on other folders in the same domain with no issue all using the same settings.

What can I do from here?

Thanks.

Paul Frankowski - Staff

More than a month ago #Permalink
maybe you have installed firewall, or weird rule in .htaccess.
It looks that CSS files are not loaded.

right.events

More than a month ago #Permalink
No weird rules.

What do you mean CSS files are not loaded?

Paul Frankowski - Staff

More than a month ago #Permalink
Design is based on CSS only.
And on your screenshot from 5 days ago, there were no design from CSS, right.
So your CMS wasn't able to load all resources.

right.events

More than a month ago #Permalink
ALl CSS is in place and working.

The screenshot I sent was what I see when I try to add or edit a SP Pagebuilder page.

Everything else in the install is working.

Paul Frankowski - Staff

More than a month ago #Permalink
So you have problem on front-end or in back-end edition, to be clear

right.events

More than a month ago #Permalink
Back-end (via admin).

Paul Frankowski - Staff

More than a month ago #Permalink
Is possible to get full access to your Joomla?
---
Yes, use PM


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