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Can't edit page -- Organic Life Joomshaper Template

Featured Lock Resolved Issue
Just installed the template to begin development on a website and I cannot edit anything on the front page. I can mouse over the individual modules but the one for the main slider on the page just disappears before I can click it (and when I move fast enough to click on the button, it is not an interactable button and goes away anyway), while the other edit buttons for the modules refresh the page and then hang the page for a couple of minutes before loading the rest of the page without letting me do any editing what-so-ever. Dunno where on the back-end I would go to begin editing the front page and other content in the template. Assistance would be greatly appreciated!

I attached a picture of two of the situations I was talking about. The top one is how far I can get to the edit button with my mouse before it vanishes. The bottom half is one of the modules I try to edit, but then it refreshes and hangs the page (not the browser, but just the page/tab it's on). Tried with both latest version of Chrome and Firefox.

Attachments (1)

  • joomshaper.png
    joomshaper.png 167.7 KB

18 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

I have checked again. It's working fine.

https://prnt.sc/hveeo5
https://prnt.sc/hvees6

-Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

Could you send me the administrator login info via pm? I will try to fix your css problem.

-Thanks

GeekAdmin

More than a month ago #Permalink
PM sent!

Toufiq - Staff

More than a month ago #Permalink
Hi, Please check now.

Component area was hide from home page
https://prnt.sc/hqx6nw

-Thanks

GeekAdmin

More than a month ago #Permalink
Toufiq,

Thanks much! The main body of the site is editable. However, the editing function for the main slider at the top still has the issue of the button in the top right disappearing before I can click on it, and if I can hover over it the button still has no function.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Add this css code inside custom.css file


#sp-header-wrapper {
padding: 25px 0;
position: absolute;
width: 100%;
z-index: 999;
top: 0;
-webkit-transition: 400ms;
-moz-transition: 400ms;
-o-transition: 400ms;
transition: 400ms;
}


-Thanks

GeekAdmin

More than a month ago #Permalink
Hi,

Add this css code inside custom.css file


#sp-header-wrapper {
padding: 25px 0;
position: absolute;
width: 100%;
z-index: 999;
top: 0;
-webkit-transition: 400ms;
-moz-transition: 400ms;
-o-transition: 400ms;
transition: 400ms;
}


-Thanks


Gave this a try and added it to the custom.css file, but to no avail sadly.

GeekAdmin

More than a month ago #Permalink
Toufiq,

I managed to get everything to work properly after a re-installation of the template. However, now this specific section will not edit and it throws this error further down on the page. Attached are screencaps of the error and section in question.

Attachments (1)

  • error2.jpg
    error2.jpg 143.1 KB

GeekAdmin

More than a month ago #Permalink
ADDENDUM: The "Partner and Supporter" section also throws this same error.

Attachments (1)

  • error3.jpg
    error3.jpg 69.7 KB

Toufiq - Staff

More than a month ago #Permalink
Hi, Give me the administrator url and access via pm. Thanks

GeekAdmin

More than a month ago #Permalink
Information sent.

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please check now.

https://prnt.sc/ht8end

-Thanks

GeekAdmin

More than a month ago #Permalink
Toufiq,

Thanks for this pointer. The slideshow module in the top right of the page is no longer working again. Made no changes to the backend, it was perfect after a reinstall of the template.

Toufiq - Staff

More than a month ago #Permalink
Toufiq,

Thanks for this pointer. The slideshow module in the top right of the page is no longer working again. Made no changes to the backend, it was perfect after a reinstall of the template.


Hi there, No longer working means? The slider doesn't work? Or Edit problem? Thanks

GeekAdmin

More than a month ago #Permalink
The edit button doesn't work again, previous issue of it being an unclickable element is persisting again.

Toufiq - Staff

More than a month ago #Permalink
The edit button doesn't work again, previous issue of it being an unclickable element is persisting again.


Hi there, I have checked your smart slider and its working fine. Thanks

GeekAdmin

More than a month ago #Permalink
The edit button doesn't work again, previous issue of it being an unclickable element is persisting again.


Hi there, I have checked your smart slider and its working fine. Thanks


I still cannot click on the slider in the top right of the page. I've already cleared my cache and tried on multiple browsers.


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