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Can't edit Text!

Featured Lock Resolved Bug
Hello!

I already posted this issue in the update forum but still didn't get an appropriate answer (waiting since 3 days).

So would you please help me solving this problem, my client needs to edit and change the text!

Since updating I got the following issue:

When I use the Accordeon in the SP Page Builder Module and try to edit or add "Text Block", "Image Content" or "Text Box" the following window appears and I can't edit or enter any text.
011.jpg
It's very urgent because we need to publish some events which are made with this.
Please help!
Thank you!

The error appears at least at this content types:
008-Kopie.jpg

Attachments (4)

  • 011.jpg
    011.jpg 138.6 KB
  • 010.jpg
    010.jpg 51 KB
  • 009.jpg
    009.jpg 18.5 KB
  • 008-Kopie.jpg
    008-Kopie.jpg 318.3 KB

8 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
You forgot about one thing :
There are big difference between SPPB 2 and SPPB 3 sourcecode.

You have two options:
1) Please ask your template developer for update.
OR
2) Delete for example 2 addon folders:
templates/your_template/sppagebuilder/addons/text_block
templates/your_template/com_sppagebuilder\addons\image_content

So Joomla will be able to use the current version of addon directly from component (SPPB Pro 3.0.3)

Paul Frankowski - Staff

More than a month ago #Permalink
1) It looks that your template use custom versions of those addons.
Ask its developer.

2) Remember to clear browser cache after update

Toufiq - Staff

More than a month ago #Permalink
Hi,

Thanks for your pm. Your max addon is overridden and that's why it occurred this problem.

https://drive.google.com/file/d/16my36CUUczk30jw2wm7Jh3hcK4MZQXBV/view

-Thanks

belex24

More than a month ago #Permalink
Hi,
sorry, I don't understand. What should I do now? I didn't change anything.
Can you please explain how I could solve this problems.
Thank you

And please don't forget: BEFORE the update everything worked fine! And what ever there is in the overrides it has always been since I started with that webpage (together with SP Page Builder) months ago.

So I don't think that there is the source of the problem. I guess it's the update.
So please help me solving that problem.
Thank you very much in advance.

Paul Frankowski - Staff

More than a month ago #Permalink
About addon "text_box" was not made by JoomShaper, so we cannot help. Sorry, wrong address.

belex24

More than a month ago #Permalink
Hi, thank you. The delete in the template folder helped.

Toufiq - Staff

More than a month ago #Permalink
Hi, thank you. The delete in the template folder helped.


Hi, You are most welcome & Thanks


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