Support Forums

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Can't install sp page builder

Featured Lock Resolved Bug
Hello there and happy new year,

after a bunch of problems with quickstart I'm trying again with the installation of page builder via the extention manager. But if I upload the zip file I get the following error message:

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'd028e870.h0e7h_sppagebuilder' doesn't exist

Best, Falko

9 Answers

Paul Frankowski - Staff

2 weeks ago #Permalink
Hi,
Maybe you had older SPPB installed there before?
This must be the only reason.
If you do not need old data, delete all prefix_sppagebuilder tables from MySQL.
and try again.
...it's a completely new and fresh installation. Just installed Joomla on my server before on a new database.

Paul Frankowski - Staff

2 weeks ago #Permalink
Maybe because your database suffix is "weird" I mean too long?
To be honest your issue is VERY RARE.
---
Use PHPMyAdmin and manually create a empty table
"'d028e870.h0e7h_sppagebuilder"

and try to install again.
If this will not help, let me know.
I should not do things, that I don't have a clue about. Just created a table with this name. Result: It shows an Error Message, when I go to the login page for Joomla, even after I deleted the table again.

Paul Frankowski - Staff

2 weeks ago #Permalink
indeed.
Better install fresh Joomla again.
OR better QuickStart with the lasted version of SPPB and just delete all demo content.
I installed a fresh Joomla again..same problem...As I purchased pagebuilder pro version, it should be working.

Paul Frankowski - Staff

2 weeks ago #Permalink
It's working for 99% users. It means for few thousands of users.
In most cases problem is inside server settings, not our software.

Paul Frankowski - Staff

2 weeks ago #Permalink
Please use PM and send me access to your Joomla, I will try.

Paul Frankowski - Staff

2 weeks ago #Permalink
SPPB Pro 304 installed
you have access to it from "Komponenten" und menu


There are no replies made for this post yet.
However, you are not allowed to reply to this post.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 144
Toufiq

Toufiq

Total Accepted Answers: 39
Sifat

Sifat

Total Accepted Answers: 16
Rifat Wahid Alif

Rifat Wahid Alif

Total Accepted Answers: 10
Shibbir

Shibbir

Total Accepted Answers: 5

100+

Templates

200,000+

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam