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Can't install sp page builder

Featured Lock Resolved Bug
Hello there and happy new year,

after a bunch of problems with quickstart I'm trying again with the installation of page builder via the extention manager. But if I upload the zip file I get the following error message:

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'd028e870.h0e7h_sppagebuilder' doesn't exist

Best, Falko

16 Answers

Alexander

More than a month ago #Permalink
Hi Paul,

thanks for your quick reply!

Before I try out my personal skills on SQL insights, I like to ask you if there is an easy beginners guide available for installing Joomla and Helix Ultimate including SPPB e.g. by installing the Quckstart Pack. I've found the guide within your documentation but struggling e.g. with finding the public folder on my all-inkl server.

I'm starting from scratch and would like to have done the setup as best as I can. Therefore I think its not the best way starting the project by fixing bugs on the initial installation.

br Alex...

Here is good table from SPPB.
1) Make your site backup
2) Download , unzip
3) Rename table prefix name inside file, from: n7vjk_ to ip27z_
4) Use PHPMyAdmin and import sppb3_baza_ok.sql
5) Then try to install SPPB Pro again

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
Maybe you had older SPPB installed there before?
This must be the only reason.
If you do not need old data, delete all prefix_sppagebuilder tables from MySQL.
and try again.

openframes

More than a month ago #Permalink
...it's a completely new and fresh installation. Just installed Joomla on my server before on a new database.

Paul Frankowski - Staff

More than a month ago #Permalink
Maybe because your database suffix is "weird" I mean too long?
To be honest your issue is VERY RARE.
---
Use PHPMyAdmin and manually create a empty table
"'d028e870.h0e7h_sppagebuilder"

and try to install again.
If this will not help, let me know.

openframes

More than a month ago #Permalink
I should not do things, that I don't have a clue about. Just created a table with this name. Result: It shows an Error Message, when I go to the login page for Joomla, even after I deleted the table again.

Paul Frankowski - Staff

More than a month ago #Permalink
indeed.
Better install fresh Joomla again.
OR better QuickStart with the lasted version of SPPB and just delete all demo content.

openframes

More than a month ago #Permalink
I installed a fresh Joomla again..same problem...As I purchased pagebuilder pro version, it should be working.

Paul Frankowski - Staff

More than a month ago #Permalink
It's working for 99% users. It means for few thousands of users.
In most cases problem is inside server settings, not our software.

Paul Frankowski - Staff

More than a month ago #Permalink
Please use PM and send me access to your Joomla, I will try.

Paul Frankowski - Staff

More than a month ago #Permalink
SPPB Pro 304 installed
you have access to it from "Komponenten" und menu

Alexander

More than a month ago #Permalink
Hi Paul,

I have the same issue... :( May you tell me how you have fixed it last time?

SQLSTATE[42S02]: Base table or view not found: 1146 Table 'd02a3982.ip27z_sppagebuilder' doesn't exist

br Alex...

Paul Frankowski - Staff

More than a month ago #Permalink
Here is good table from SPPB.
1) Make your site backup
2) Download , unzip
3) Rename table prefix name inside file, from: n7vjk_ to ip27z_
4) Use PHPMyAdmin and import sppb3_baza_ok.sql
5) Then try to install SPPB Pro again

Attachments (1)

  • sppb3_baza_ok.zip 44.3 KB

Paul Frankowski - Staff

More than a month ago #Permalink
yes, indeed
Use Helix Quickstart with SPPB lite inside then just upgrade to Pro.
I didn't know on what stage your site was .. that's why I suggested that method.

Alexander

More than a month ago #Permalink
Joomla is already pre-installed on the server by the server provider when I start. How to install the Quickstart package within these circumstances except from the tutorial provided here: https://www.joomshaper.com/blog/how-to-install-a-quickstart-package-of-a-joomla-template

br Alex...

Paul Frankowski - Staff

More than a month ago #Permalink
Each QS include : Joomla + Template + components + modules + Demo data.
So you cannot install it on current Joomla.
It must be fresh installation.

procedure is this same as here:
https://www.joomshaper.com/documentation/joomla-templates/medico#how-to-install-quickstart


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