We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Can't login in frontside editor

Featured Lock Resolved
Hello

I can't login in the frontend editor.
It always says that I have no account or that my login information is wrong but I can get on the backend with those information so it's correct.

3 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
0) Make sure that you're Super Administrator
1) Clear Joomla Cache
2) in Global Configuration > System > Shared Sessions: Yes > Save
3) Login again on the back-end and check Pages > Chosen Page > click Frontend Editor

Koen Maryns

More than a month ago #Permalink
Unfortuatly it didn't work

I still get this message: The combination of the username and password is incorrect or you don't have an account.

But, I do have an account as I can login in the backend. And I am the super admin as I am the only user in there.

Paul Frankowski - Staff

More than a month ago #Permalink
It's message from Joomla not from SPPB.
Make a test.
Create a new Super User and test with it


There are no replies made for this post yet.
Be one of the first to reply to this post!

123

Templates

327335

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us