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Can't upload files to link to from Button Group Addon in Kidzy

Featured Lock Resolved Bug
I am trying to add a new button to a Button Group addon, and when I click on the upload icon within the link dialogue box, it opens a popup window momentarily and then immediately closes it and removes the Button Group addon all-together from the page. It's been a couple of months since I've added a button, so I'm not sure if it was an upgrade to Joomla, or an upgrade to the Kidzy template or upgrade to SP Page Builder. I have a similar page on another site not using Helix framework, and the button group addon is giving me no problems on that site, despite the same PHP, Joomla, and SPPB versions.

Joomla: 3.9.3
SPPB: 3.4.3
PHP: 7.1
Helix: 2.5.6
Kidzy: 2.1

The page is https://www.tclctx.com/resources

Thank you for your help!

5 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Can you share your another site URL that has the feature?

-Thanks

AverageJoe

More than a month ago #Permalink
https://www.crosspointeacademy.com/resources/file-downloads

On the site above, not having any problems.

I'm attaching a screenshot of the error console from Firefox for this error as well.

Attachments (1)

  • Screen Shot 2019-02-14 at 2.04.19 PM.png
    Screen Shot 2019-02-14 at 2.04.19 PM.png 302.3 KB

Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have checked our quickstart pack & no problem found this type of issue. Did you find on this issue in the quickstart pack?

-Thanks

AverageJoe

More than a month ago #Permalink
Hi Toufiq, whether it's in the quickstart pack or not, I am still having this issue, and would really appreciate some help in identifying the issue. I can provide credentials for you all to investigate this problem, just let me know where I need to send them. Thanks!

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Please send me your hosting access & Joomla administrator access via PM.

-Thanks


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