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Cannot access Frontend Editor since update to SP Page Builder 3.4.9

Featured Lock Resolved Issue
I finally got everything working again. Then the update to SP Page Builder Pro to 3.4.9 came in. I updated, cleared cache and now if I am in the backend, I go to Page Builder, and click the green popup button for FRONTEND EDITOR I get to the webpage with the following error:

MESSAGE
You are not authorized to view this resource.

I do use Akeeba and have a special two stage logon. But that never effected the ability to go directly from the backend to the frontend to edit before.

6 Answers

Pavel

4 weeks ago #Permalink
Is necessary shared sessions to be activated. System> Global Cofiguration> System> Shared Sessions YES.

Donna

4 weeks ago #Permalink
The last time I tried to enable shared session, it didn't work at all. Plus the fact it's been working all along without changing that.

Paul Frankowski - Staff

4 weeks ago #Permalink
Hi,
0) PHP version?
1) What version you had before?
2) Clear cache and try again?
3) Install older 3.4.7 or 3.4.8 (clear cache and try again)

It will tell us more where to search problem

Donna

4 weeks ago #Permalink
PHP is 7.2

The SP Page Builder version just before 3.4.9

I always clear cache before update and after update

Paul Frankowski - Staff

4 weeks ago #Permalink
It means that with SPPB 3.4.8 was OK, and now is not?
Can you install that older version again to recheck?

Donna

4 weeks ago #Permalink
It means that with SPPB 3.4.8 was OK, and now is not?
Can you install that older version again to recheck?


Correct it was working with no problem. I could click on the green linked button on the backend and be able to go directly into the frontend editor.

I will try, but this is a very interactive site and I'm not really sure if I can just go to your listed updates and reinstall or what. How would I reinstall 3.4.8


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