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Cannot logon Fronend Editor Mode after upgrade from 3.4 SP Pro

Featured Lock Resolved Issue
Dear Support,

I having an issue cannot enter frontend Editor Mode after update to SP page Builder 3.6.x from SP Pages 2.5.x . I progressive update version by version but still fail.
May i know why ?

KMTEE

9 Answers

Paul Frankowski - Staff

3 weeks ago #Permalink
Hi,
1) Clear Joomla Cache
2) Clear Browser Cache or use 2nd browser
3) in Global Configuration > System > Shared Sessions: Yes > Save & close
4) Login again on the back-end and check Pages > Chosen Page > click Frontend Editor

KMTEE

2 weeks ago #Permalink
Hi,
1) Clear Joomla Cache
2) Clear Browser Cache or use 2nd browser
3) in Global Configuration > System > Shared Sessions: Yes > Save & close
4) Login again on the back-end and check Pages > Chosen Page > click Frontend Editor


Hi, It can show the frontend editor but it won't prompt another window for module edit. It just no response when i i click edit for module edit. I have to right click module edit then it will open another window for edit mode.
Besides, not all pages able to frontend editor.

Please advise.

KMTEE

2 weeks ago #Permalink
Dear Support,

My hosting plan cannot turn on PHP-FPM, possible this issue cause the problem?

Please advise.
kmtee

Paul Frankowski - Staff

2 weeks ago #Permalink
To be honest I don't know.
----
Please record a short video with an issue.

Paul Frankowski - Staff

2 weeks ago #Permalink
Besides, not all pages able to frontend editor.

Yes, you can edit only those which were made in SP Page Builder
---
I am pretty sure that from Joomla Backe-end you can edit anything, right

KMTEE

2 weeks ago #Permalink
Besides, not all pages able to frontend editor.

Yes, you can edit only those which were made in SP Page Builder
---
I am pretty sure that from Joomla Backe-end you can edit anything, right
,

Yes, from back-end i can edit enything just frontend not working and the page keep loading.
Those pages cannot frontend edit is actually made in SP page Builder pro older version.

Paul Frankowski - Staff

2 weeks ago #Permalink
What addons did you use on that page where you have problems?

KMTEE

2 weeks ago #Permalink
What addons did you use on that page where you have problems?



Slider Module build by Smart Slider 3.I try to disable the page module addon and go frontend edit but still unable to edit.

Paul Frankowski - Staff

2 weeks ago #Permalink
Please make this problematic page clone (import-export) , in new Page, delete slider module used. Then check again


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