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Cannot modify template's options anymore

Featured Lock Resolved Bug
every single time I click "save" in extension->templates->shaper_spectrum, even if I don't change anything, the site doesn't show properly any more. Restoring the last back up is the only thing to do.
I updated shaper template, framework, joomla, etc to the last version but nothing changed.
PHP version is 7.2.14. http://www.farmaciamaestrini.it
What can I do next?
I can create an account if you need it.
Thank you

7 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
yes, please send me full access via pm, I promise to look today


More than a month ago #Permalink
Nice that you have probably solved that via a PN. But no one can get help here, if the solution is not published afterwards!

Paul Frankowski - Staff

More than a month ago #Permalink
I still wait for access from Andrea.
Make a test: install a helix3 template and try to save settings there.

In cPanel (hosting) check if you have enabled/disabled Mod_Security


More than a month ago #Permalink
I have no cpanel and can not look accordingly to the point Mod_Security.
Let's wait until Andrea answers.
Would be great if the solution is then posted here.
Or can I try something else?

Paul Frankowski - Staff

More than a month ago #Permalink
About Andrea website, all is OK, I was able to make & save changes in her template from Firefox, the only "problem" is I had to clear Joomla cache after each change.
I was able to make changes in footer and color of menu items,
I made video as a evidence.

Andrea Maestrini

More than a month ago #Permalink
Thank you Paul.

Paul Frankowski - Staff

More than a month ago #Permalink
You're welcome.

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