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Cannot resize columns in awetive

Featured Lock Resolved Issue
Good Day,

We are trying to ad a third column to the header row in the awetive template, but we cannot resize the columns as the options are greyed out. There is space for a third column but when adding it it is placed below the logo and top-info positions instead of between them.

How do we fix this.

Thanks,
Steven

14 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please share a screenshot that you want to do exactly.

-Thanks

SirStevo

More than a month ago #Permalink
Hi Toufiq,

Capture shows where we want to add the new position. Capture2 shows the column options which are greyed out and cannot be changed.

Thanks,
Steven

Attachments (2)

  • Capture.PNG
    Capture.PNG 23.2 KB
  • Capture2.PNG
    Capture2.PNG 13.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi Toufiq,

Capture shows where we want to add the new position. Capture2 shows the column options which are greyed out and cannot be changed.

Thanks,
Steven


Hi, Please upgrade the helix-ii plugin and clean the system cache. Then try again, please. Thanks

SirStevo

More than a month ago #Permalink
Please advise how to update Helix-ii. It shows that there are no updates available. Also cleared cache and did not resolve the issue.

Toufiq - Staff

More than a month ago #Permalink
Please advise how to update Helix-ii. It shows that there are no updates available. Also cleared cache and did not resolve the issue.


Hi, Please send me the administrator login info via pm. Thanks

SirStevo

More than a month ago #Permalink
Hi,

The details are the same as I mom's you for the other post.

Thanks,
Steven

Toufiq - Staff

More than a month ago #Permalink
Hi, Please check now. Thanks

SirStevo

More than a month ago #Permalink
Hi Toufiq,

Unfortunately it is not fixed. Still experiencing the same problem.

Thanks,
Steven

Toufiq - Staff

More than a month ago #Permalink
Hi Toufiq,

Unfortunately it is not fixed. Still experiencing the same problem.

Thanks,
Steven


Hi, There was the problem is choosing option are not choosable. I have fixed the feature. Now, what is your issue? Please elaborate. Thanks

SirStevo

More than a month ago #Permalink
The Issue is and has always been that we cannot edit the layout of the template. When I select to add a column to the header row, it is added to a new line. We cannot resize the columns so that they all fit on one line. Even the existing columns cannot be edited at all. Please can you check and see if you are able to add a third column between Logo and top-info in the header row. We still are not able to select and change the column width.We need to place a module between the logo and top-info positions in the layout.

Attachments (2)

  • Capture3.PNG
    Capture3.PNG 11.5 KB
  • Capture2.PNG
    Capture2.PNG 13.1 KB

Toufiq - Staff

More than a month ago #Permalink
Hi, There was offset inside the top-info column. Please check now. Thanks

SirStevo

More than a month ago #Permalink
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven

SirStevo

More than a month ago #Permalink
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven


I installed the Helix Template as described in another post and the fields are editable now.

Toufiq - Staff

More than a month ago #Permalink
Hi Toufiq,

I see it is positioned correctly now. I still cannot edit any of the columns. Am I missing something? I thought Helix allowed you to add new module positions. It doesnt look like this is possible at the moment.

Thanks,
Steven


I installed the Helix Template as described in another post and the fields are editable now.


Hi, Thanks for your information that your problem solved. :)


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