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Cannot update SP Page Builder

Featured Lock Resolved Issue
Because the URL I'm building my website on isn't the same as the URL I will be using when it's live, that's, why I haven't entered the URL on my joomshaper dashboard. For some reason, perfect dashboard isn't updating my site.

Attachments (1)

  • Capture.JPG
    Capture.JPG 22.1 KB

12 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
(!) If you have there Helix3 based template. Remember to update Helix3 framework to v2.4.

Toufiq - Staff

More than a month ago #Permalink
Hi, Please insert email and license key for your page builder license key option.

https://prnt.sc/ha6rh7

Thanks

Kris

More than a month ago #Permalink
I have already done that and double checked it. It's correct.


Hi, Please insert email and license key for your page builder license key option.

https://prnt.sc/ha6rh7

Thanks

Toufiq - Staff

More than a month ago #Permalink
I have already done that and double checked it. It's correct.


Hi, Please insert email and license key for your page builder license key option.

https://prnt.sc/ha6rh7

Thanks


Hi, Still now has existed the problem? let me know. Thanks

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
any time you can update manually.
Just download a new version & reinstall.
----
You can ask also PerfectDashboard support for a reason of problems. Any clue is helpful.

Kris

More than a month ago #Permalink
Yes

I have already done that and double checked it. It's correct.

Hi, Please insert email and license key for your page builder license key option.

https://prnt.sc/ha6rh7

Thanks


Hi, Still now has existed the problem? let me know. Thanks

Toufiq - Staff

More than a month ago #Permalink
Yes

I have already done that and double checked it. It's correct.

Hi, Please insert email and license key for your page builder license key option.

https://prnt.sc/ha6rh7

Thanks


Hi, Still now has existed the problem? let me know. Thanks


Hi, Please check pm. Thanks

Toufiq - Staff

More than a month ago #Permalink
Hi,

When you will see the perfect dashboard message. Please skiff it and try again. I hope you will be the success of the live update.

-Thanks

Kris

More than a month ago #Permalink
After I updated manually when I click to edit my pages I get this but nothing happends


Hi,

When you will see the perfect dashboard message. Please skiff it and try again. I hope you will be the success of the live update.

-Thanks

Attachments (1)

  • Capture3.JPG
    Capture3.JPG 108.2 KB

Kris

More than a month ago #Permalink
After I updated manually when I click to edit my pages I get this but nothing happens. Also, I don't know what skiff means.


Hi,

When you will see the perfect dashboard message. Please skiff it and try again. I hope you will be the success of the live update.

-Thanks

Attachments (1)

  • Capture3.JPG
    Capture3.JPG 108.2 KB

Paul Frankowski - Staff

More than a month ago #Permalink
check on 2nd browser.
OR
hard clear browser cache


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