We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19.

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Cannot upload image

Featured Lock Resolved Bug

Need help here with not working option to upload image by helix blog option in article, suddenly its stop works, can someone check it asap?
I can send all necessary info on PM.


4 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
1) Are you able to upload images via Joomla Media manager?
2) Have you tried with different image file types: png, jpg, gif etc.

Remember to use image files without native letters and extension name must be also .jpg not .JPG


More than a month ago #Permalink
Hello Paul,
Yes, thanks for suggestion, after trying upload something via Joomla Media Manager i get error from security mode from hosting provider. After contacting with them, i was able to fix that issue. Many thanks for fast response here.

Any news where helix3 update will come?


Paul Frankowski - Staff

More than a month ago #Permalink
you're welcome.
As I know sooner will be Helix Ultimate update.

There are no replies made for this post yet.
Be one of the first to reply to this post!




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us