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Cant add logo image from the template setting in backend.

Featured Lock Resolved Issue
Hi...

I am having issues... I cant add logo images and some other things dont work on the template.

Why? some bugs?

I have updated everything.

10 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
try from Firefox, Chrome, or Safari.

IE and Edge is not good for it.

abdul_12345

More than a month ago #Permalink
Hi,
try from Firefox, Chrome, or Safari.

IE and Edge is not good for it.

You are correct...

I was using Edge..

But hopefully you guys can update to be compatible with other Browser other than the once mentioned above..

Thank you Paul.

Paul Frankowski - Staff

More than a month ago #Permalink
Edge has many issues. It's shame.

Paul Frankowski - Staff

More than a month ago #Permalink
In all others it works OK. We tested.

abdul_12345

More than a month ago #Permalink
Oh...ok..

Well i have uploaded the logo but the logo did not show, but when i toggle to text, the text shows up.

Could it be the logo size issue?

Paul Frankowski - Staff

More than a month ago #Permalink
Not, probably you set Text Logo , not graphic.
Check settings. Screenshot.

Attachments (1)

  • 113.png
    113.png 9.9 KB

Paul Frankowski - Staff

More than a month ago #Permalink
Set logo image for Desktop and Retina.

abdul_12345

More than a month ago #Permalink
Set logo image for Desktop and Retina.


You are correct, now i set the logo for retina and mobile and it shows...

So all must be inserted at ll times?

Paul Frankowski - Staff

More than a month ago #Permalink
yes sir


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