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Cant open template settings page

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Cant open template settings page

Getting error when Im trying to open University template from Template manager from the admin panel

500 - An error has occurred.

Error loading form file

Return to Control Panel

plz,...help

5 Answers

extaros

More than a month ago #Permalink
it s also happen with other setting page too for example article, catagories, menu meneger

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Did you trying to updated your joomla versions ? make sure that it was properly updated.

- Thanks

extaros

More than a month ago #Permalink
Rifat Wahid Alif wrote:

Did you trying to updated your joomla versions ? make sure that it was properly updated.

- Thanks


thanks for answer, i check and them all updated but it s still in problem

PHP Built On Linux ns75.hostinglotus.net 2.6.18-471.3.1.el5.lve0.8.72 #1 SMP Wed Mar 12 18:22:20 EDT 2014 x86_64
Database Version 5.1.70
Database Collation latin1_swedish_ci
PHP Version 5.3.29
Web Server Apache
WebServer to PHP Interface apache2handler
Joomla! Version Joomla! 3.3.4 Stable [ Ember ] 23-September-2014 14:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
User Agent Mozilla/5.0 (Macintosh; Intel Mac OS X 10_6_8) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/38.0.2125.77 Safari/537.36

extaros

More than a month ago #Permalink
it's still can't fixed

Rifat Wahid Alif - Staff

More than a month ago #Permalink
Well,
Try first by updating helix framework version, if still its not work, then

May be you have incorrect path for log and temp folder in "configuration.php". enter the correct path of log folder.

And wrong permission of the log folder and/or the two files located in it. Make sure that both of those files and the log folder have write access enabled. You should also check write permission for tmp, cache and administrator\cache folders.

Hope once all changes done you can now able to login in template settings panel.

- Thanks for your understand :)


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