We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19.

Support Online : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Cant`t load template layout

Featured Lock Resolved Issue
Hi there.
If I want to create a new site, I select the page templates. I select for example the conference template to edit this. All the contents will be shown. But the save button don`t work. The dots are turning around and around and around. Nothing happens. This was in the backend.
In the frontend I can load the template, change items and save the page. But if I reopen the page to edit, the site is empty! In front editor the site will not be opened. And in the backend, if I tried to open the page, I can`t close it anymore. I have to go back to the main page of joomla.
I don`t know where the problem is. I tried different browsers like chrome, firefox and edge. Always the same.
Do you have suggested solutions?


2 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Could you send me the Joomla administrator access via PM? I need to the investigation where exactly occurred the problem.


Toufiq - Staff

More than a month ago #Permalink
Hi there,

I have created a test page with the page template. It works fine. No problem loading and saved.


There are no replies made for this post yet.
Be one of the first to reply to this post!




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us