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Carousel Pro slide#2 problem

Featured Lock Resolved Bug
I think this could be a bug.

I am using SP Page Builder Pro 1.3.
By using Carousel Pro to create a slide, I am finding out that on slide #2, the slide simply disappears. When it is time for slide#1 to appear again, slide#1 appears and then when it time for slide#2, slide #2 disappears.

Here is url to see the problem: https://mybooks.solutions/index.php?option=com_sppagebuilder&view=page&id=24

9 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please update your sp page builder latest version.

Note: Please keep backup your site before update latest version

-Thanks

Ronny Ko

More than a month ago #Permalink
I said I am running the _latest_ version, which is 1.3, right?

Have you taken a look at the Url I sent so you can see the Carousel Pro?

Please advise.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Are you using any plugin or module that requires Mootools? If yes, than disable that extension.

Thanks

imandgis

More than a month ago #Permalink
Carousel Pro slide#2 problem also an issue with Carousel.

Do we have a fix?

Ronny Ko

More than a month ago #Permalink
Hi, I am not aware of Mootools being used. Please try again.

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Ronny Ko wrote:

Hi, I am not aware of Mootools being used. Please try again.


I can see that the issue is fixed now.

Toufiq - Staff

More than a month ago #Permalink
Ronny Ko wrote:

Hi, I am not aware of Mootools being used. Please try again.


Hi, We have checked your url. There is no problem found about slides disappearing. if you didn't see, I would request to you that, please clear your browser cache. Thanks

Ronny Ko

More than a month ago #Permalink
You are correct. It is working now. But what did you do? What do you think happened to cause me to raise this issue?

Kawshar Ahmed - Senior Staff

More than a month ago #Permalink
Ronny Ko wrote:

You are correct. It is working now. But what did you do? What do you think happened to cause me to raise this issue?


Maybe some modules or plugins was creating the issue.


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