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Cart item is not update after click add to cart

Featured Lock Resolved Bug
When I clicked the button "add to cart" , number of item in cart did not update.
I have to refresh them (F5) to see it.

Actually, it should be update as real time after I clicked the button.

How to fix.
1. After click add to cart, cart Image is not display correctly.
2. It is not show " Show Cart " button

Where I have to config it?

Please see the image.

https://image.ibb.co/cBWmKa/magadeal_ii.png

Attachments (3)

  • issue1.png
    issue1.png 323.7 KB
  • issue2.png
    issue2.png 617.7 KB
  • issue3.png
    issue3.png 580.2 KB

12 Answers

Shibbir

More than a month ago #Permalink
Hi there,

Check your browser console. Is there any js error is showing? If so, Please fix it first and then let me know.

Thanks.

Ekkawat

More than a month ago #Permalink
Hi there,

Check your browser console. Is there any js error is showing? If so, Please fix it first and then let me know.

Thanks.


I don't know how to check my js error browser console.
But my browser is fine, not error shown on my browser.

I use the last version: Chrome Version 59.0.3071.109 (Official Build) (64-bit)

This issue, I run a test on your Joomshaper default template, not my local host.

You can test on your template: http://demo.joomshaper.com/?template=megadeal-ii

After test result is not the same value. (Not update item as my image).

Could you please give me a suggestion?

Does somebody found this issue same as me?

Thanks.

Edit: When I run from IE Browser, it showed the same result also.

Shibbir

More than a month ago #Permalink
Hi there,

Check your browser console. Is there any js error is showing? If so, Please fix it first and then let me know.

Thanks.


I don't know how to check my js error browser console.
But my browser is fine, not error shown on my browser.

I use the last version: Chrome Version 59.0.3071.109 (Official Build) (64-bit)

This issue, I run a test on your Joomshaper default template, not my local host.

You can test on your template: http://demo.joomshaper.com/?template=megadeal-ii

After test result is not the same value. (Not update item as my image).

Could you please give me a suggestion?

Does somebody found this issue same as me?

Thanks.

Edit: When I run from IE Browser, it showed the same result also.


Hi there,

I just checked our site and tested the add to cart option. It's working for me. If is there any issue about your site then please send administrator login details via pm.

Note: Don’t forget to send me this forum post URL.

Thanks.

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
If I may...
1) I tested our demo on Chrome/PC (screenshot) - was 100% ok, product in basket
2) Advice for you, disable all extra addons from Chrome and check again
3) Check cookies settings in browser
4) Check this same template from 2nd browser

Attachments (1)

  • chrome.jpg
    chrome.jpg 105.5 KB

Ekkawat

More than a month ago #Permalink
I just created a new youtube video for this issue. :D

Please see my video that shows what kind of the problem that I found.

https://image.ibb.co/cBWmKa/magadeal_ii.png

This video uses browser

Google Chrome
Version 59.0.3071.115 (Official Build) (64-bit)
Disable all extensions.

Toufiq - Staff

More than a month ago #Permalink
Hi,

Please update the latest version of the template.

-Thanks

Ekkawat

More than a month ago #Permalink
Hi,

Please update the latest version of the template.

-Thanks


The problem still occurs. :(

Toufiq - Staff

More than a month ago #Permalink
Hi, Send me FTP & Joomla Administrator login info via pm. Thanks

Ekkawat

More than a month ago #Permalink
Hi, Send me FTP & Joomla Administrator login info via pm. Thanks


Actually, I found the problem on both of my local Server and Joomshaper MegaDeal-II live demo website at

JoomShaper.com website MegaDeal-II Live Demo

Please see my video I tested on Joomshaper live demo, can you access this video?
https://image.ibb.co/cBWmKa/magadeal_ii.png

Toufiq - Staff

More than a month ago #Permalink
Hi,

If you wanna see the cart update then you have to reload the page. Then you will see cart updated.

-Thanks

Ekkawat

More than a month ago #Permalink
Hi,

If you wanna see the cart update then you have to reload the page. Then you will see cart updated.

-Thanks


Seriously, I think user must not do that to see cart update with an e-commerce website. it does not make sense.

As I know for other Template for example FLEX - Multi-Purpose Joomla Template can do as well.

Live Demo: FLEX - Multi-Purpose Joomla Template

Is it possible to guide me to how to fix this problem?

Thanks.

Toufiq - Staff

More than a month ago #Permalink
Hi,

If you wanna see the cart update then you have to reload the page. Then you will see cart updated.

-Thanks


Seriously, I think user must not do that to see cart update with an e-commerce website. it does not make sense.

As I know for other Template for example FLEX - Multi-Purpose Joomla Template can do as well.

Live Demo: FLEX - Multi-Purpose Joomla Template

Is it possible to guide me to how to fix this problem?

Thanks.


Hi, We will try to fix it next update. Thanks


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