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Column Shortcode Not Working!

Featured Lock Resolved Issue
Hi,
I am trying to use the following code in my K2 article:
[row id="ROW_ID" class="ROW_CLASS"]
[col class="span7"]ADD_CONTENT_HERE[/col]
[col class="span5"]ADD_CONTENT_HERE[/col]
[/row]


But the site refuses to load the code/content properly.
It literally comes out on the page like this:

Office 2010
[row id="ROW_ID" class="ROW_CLASS"]
[col class="span7"]This training will assist when migrating from Office 2003 to Office 2010. Learn where menu and toolbar commands are in Office 2010 and related products.[/col]
[col class="span5"]Office 2010 Training[/col]
[/row]


How do I get the code to work properly? I have also tried using the shortcode plugin at the base of the editor, but I can't understand how to use it so i just want to use the code from the Corporex Demo.

NOTE: This site is on a local network, so I cannot offer any type of access to it other than screenshots. I can't even offer a link to the site as no public address exists.
There is no possible way for me to give anyone access to this site, so please do no ask for access.

Please help!!
Thanks,
Sarah

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