Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Contact Form Bug

Featured Lock Resolved Bug
After the latest update we noticed we were no longer receiving email from the Contact Form on our website. It gave error failed email. We resolved the problem by moving the Contact Form in the page layout.
If we move it back to original position (no.jpg) it fails when trying to send.
If we place it in new position (yes.jpg) it works.
It seems only when it is outside the Row it works yet it use to work fine.

Attachments (2)

  • no.jpg
    no.jpg 68.3 KB
  • yes.jpg
    yes.jpg 63 KB

2 Answers

Toufiq - Staff

More than a month ago #Permalink
Hi there,

Thanks for your query. Yes, there was a problem in a row setting padding. The padding CSS property wasn't correct & that's why have to create a new row to work the contact addon.

Old padding was: 0px 0 0 30

Fixed padding: 0px 0px 0px 30px


There are replies in this post but you are not allowed to view the replies from this post.

Leaderboard (30 days)

Paul Frankowski

Paul Frankowski

Total Accepted Answers: 110


Total Accepted Answers: 61


Total Accepted Answers: 47
Mehtaz Afsana Borsha

Mehtaz Afsana Borsha

Total Accepted Answers: 14
Rashida Rahman

Rashida Rahman

Total Accepted Answers: 12




Community Users


Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us