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Contact Form does not work

Featured Lock Resolved Issue
Hello!
Contact Form does not work. The page freezes. The provider checked the situation: When sending the form from the site, the message "Restricted Access" is displayed". Sending a test email from the system settings is performed correctly. How to fix?

https://weld-expert.com/aktsii/257-we-v-sankt-peterburge-predlagaet

5 Answers

Sifat - Staff

More than a month ago #Permalink
Hi,
Thanks for your query. I found the issue is actually related to core joomla. http://prntscr.com/of62ev
I think somehow your joomla isn't loaded properly. Would you please reinstall the joomla? Also please disable all javascript compress plugins if enabled.

Note: please make sure you've a backup before doing any kind of update.

-Best Regards

WE-ESVA

More than a month ago #Permalink
Hi,Sifat! thanks for the reply!

Checked how the form works on two versions: Joomla! 3.9.8 and Joomla! 3.9.10

Contact form works great on Joomla! 3.9.8. On Joomla! 3.9.10 there is a problem.
You have not checked the form on the Joomla version! 3.9.10? Maybe it's a temporary glitch in the upgrade....

P.S.
in the evening, rollback to version 3.9.8 Of the five letters came three

Sifat - Staff

More than a month ago #Permalink
Hi,
I've just checked that using latest joomla. Would you please install a fresh joomla in your localhost and install the pagebuilder there and check if the contact addon is working there or not.
Please let me know the update.

-Thanks

WE-ESVA

More than a month ago #Permalink
Hi, Sifat!
I downloaded from joomla.org a new version of joomla and installed it. Put helix 3 and sp page builder. Made a contact form. The system displays a success message. However, the letter does not come to the post office.

http://foxlicoy76.temp.swtest.ru/

if you need access - will provide no problem, the site is empty.

thanks for caring!

Sifat - Staff

4 weeks ago #Permalink

if you need access - will provide no problem, the site is empty.

Please PM me the super user access i'll check. Please provide a test mail with password thus i can check that.

-Best Regards


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