We’re with you. JoomShaper is offering a 20% Discount on all plans due to the impact of COVID-19

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Contact form doesn't work

Featured Lock Resolved Bug
Hi,

on none of my pages does the contact form work.
Does anyone have any idea why this might be ?

greeting

Tobias

3 Answers

Ofi Khan - Staff

More than a month ago #Permalink
Hello Tobias,
Please clear your cache after adding Contact Form and check again.
Screenshot_14.png
Screenshot_15.png

Attachments (2)

  • Screenshot_14.png
    Screenshot_14.png 42.9 KB
  • Screenshot_15.png
    Screenshot_15.png 31.7 KB

Tobias

More than a month ago #Permalink
Hi,

Thank you for your message.

Sadly it still does not work.

Do you have another idea?

greeting

Tobias

Ofi Khan - Staff

More than a month ago #Permalink
Please follow the following steps to recheck the issue:

1) Please make sure that you are using proper email address in the contact form addon http://prntscr.com/pnfcuf
2) Please select your default template as protostar and check the issue.
3) Also please make sure that you are using the same email into your global configuration setting http://prntscr.com/pnfe0u
4) Finally please check your spam folder.

Note: please check the php configuration and technical requirements form here https://www.joomshaper.com/documentation/sp-page-builder/sp-page-builder-3#documentation-heading-2_0


There are no replies made for this post yet.
Be one of the first to reply to this post!

123

Templates

327340

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us