Support Forums

Support Offline : Mon - Fri / 10am - 6pm (GMT +6)

Your Time: Our Time:

Contact form in page builder not working?

Featured Lock Resolved Issue
I have a bunch of contact forms on this site, but none of them seems to be working.

I tried contacting myself today and yesterday, but I haven't got any emails yet :/

http://grunderdalen.no/index.php/pages/kolonne-1/ougland-media

Is there any settings I have to fix on the site?

5 Answers

Paul Frankowski - Staff

More than a month ago #Permalink
Hi,
in most cases it's because server security layer.
You have to check contact addon settings and fill all fields.
I mean : From Name and From Email

microkid

More than a month ago #Permalink
Hmm. It says those fields are optional?

And on the webpage I fill in all info like this:

Attachments (3)

  • Skjermbilde 2018-02-04 kl. 23.12.42.png
    Skjermbilde 2018-02-04 kl. 23.12.42.png 165.7 KB
  • Skjermbilde 2018-02-04 kl. 23.11.40.png
    Skjermbilde 2018-02-04 kl. 23.11.40.png 99.8 KB
  • Skjermbilde 2018-02-05 kl. 00.30.00.png
    Skjermbilde 2018-02-05 kl. 00.30.00.png 75 KB

Paul Frankowski - Staff

More than a month ago #Permalink
yes, please fill them and try again, we added those fields because some servers block mails from unknown domain.
Create a e-mail for your domain in hosting panel , for example : [email protected] and use it in field "From Email"

microkid

More than a month ago #Permalink
Tried what you suggested, but still not working :/ No email to the address provided, nor for the sender address...

Paul Frankowski - Staff

More than a month ago #Permalink
In that case you have to use extra contact module instead. You can publish it inside Module addon.
---
I cannot do more with addon code or settings.


There are no replies made for this post yet.
Be one of the first to reply to this post!

Leaderboard (30 days)

Sifat

Sifat

Total Accepted Answers: 112
Paul Frankowski

Paul Frankowski

Total Accepted Answers: 96
Toufiq

Toufiq

Total Accepted Answers: 89
FUTURECLIENT

FUTURECLIENT

Total Accepted Answers: 2
Kamruzzaman Alam

Kamruzzaman Alam

Total Accepted Answers: 2

115

Templates

295767

Community Users

Newsletter

Don’t miss any updates of our new templates and extensions and all the astonishing offers we bring for you.
We never spam

Joomla! ® name is used under a limited license from Open Source Matters in the United States and other countries. JoomShaper.com is not affiliated with or endorsed by Open Source Matters or the Joomla! Project.

Connect Us